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To be added to our mailing list for future sales notifications, please click here!
SECTION I: GENERAL SALE QUESTIONS
| 1. |
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How can I reach someone to ask a question regarding the sale? |
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E-mail floodsofduds@gmail.com and you should receive a response within 24 hours. This is a change of e-mail address from our prior sales. |
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| 2. |
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How do I volunteer to help with the sale? |
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Follow the link to www.myconsignmentmanager.com and click on "Register/Volunteer With a Consignment". Follow the links to the Floods of Duds Spring 2010 Consignment Sale and select a volunteer time slot. |
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| 3. |
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If I am a consignor or volunteer with the sale, can I bring a guest to the presale? |
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NO, we do not allow guests at the presale due to space issues. Only one person per pass is allowed to attend. You can give your pass to another person if you would like |
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| 4. |
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Are strollers allowed at the presale? |
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Absolutely NO strollers are allowed in the gm at the presale due to space issues. Laundry baskets or other types of containers are allowed. |
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| 5. |
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What if I receive a message that registration is closed or full when I try to register for the sale? |
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This message occurs when the sale has reached its maximum capacity. If you receive this message, you will need to check the website periodically to see if a space has opened up. This will only happen when a previously registered consignor decides she can no longer participate. These drop-outs typically occur very close to the beginning of the sale. So check back frequently and maybe you will get a slot! Sadly, we cannot guarantee this. |
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| 6. |
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Do you maintain a waiting list for your sale in case you have consignors drop out? |
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In the past, we have maintained a list. However, beginning with the Fall 2009 sale, THERE WILL BE NO WAITING LIST. Please refer to Question #5 above for registration options. |
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| 7. |
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If I am a previous consignor, am I automatically registered for your sale the next season? |
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As a previous consignor, you are NOT automatically registered for each of our sales. You MUST register for each sale by going through our website, www.hfumc.org/consign and then follow the links to myconsignmentmanager.com. |
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| 8. |
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When did registration open and when will it close? |
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Registration for the sale is expected to begin on Friday, August 6. Registration will close when the sale is full. |
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| 9. |
Q: |
How can I attend the presale if I do not consign? |
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It is simple! Just sign up to vounteer for a three hour work shift and you can attend the presale with all the other volunteers from 5:30-8:30 on Wednesday, September 15th. See number 2 above for instructions. |
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| 10. |
Q: |
What are the dates for the sale? |
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| Check-in Dates (BY APPOINTMENT ONLY) |
| Sunday, September 12th |
5-8pm |
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| Monday, September 13th |
9-12am, 5-8pm |
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| Tuesday, September 14th |
9-12am, 5-8pm |
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| Sale Dates |
| Wednesday, September 15th |
5:30-7pm |
Preview Sale
(For VOLUNTEERS only)
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7-8:30pm |
Preview Sale
(For Consignors & Volunteers only)
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| Thursday, September 16th |
9am-7pm |
Public Sale |
| Friday, September 17th |
9am-7pm |
Public Sale |
| Saturday, September 18th |
9am-2pm |
Public Sale
(50% off discounted items)
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| Pick Up Unsold Items Date |
| Sunday, September 19th |
10:30am-5pm |
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| 11. |
Q: |
What happens to my unsold items if I do not pick them up on Sunday? |
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Because the gym has to be completely cleaned out, we are not able to hold onto unsold items past 5pm Sunday night. Any items not picked up are taken by our missions team and donated to the charity of our choice. |
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| 12. |
Q: |
When do I get my check for my sold items? |
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A: |
You will receive your check on Sunday when you pick up your unsold items. |
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| 13. |
Q: |
How do I obtain a consignor number? |
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If you are a previous consignor, you will use the same number as in previous sales. It is stored in My Consignment Manager and will automatically be filled in when you register.
If you are a new consignor, you can make up your own number when you are registering for the sale. It can be any number up to four digits long. If the number is already taken by another consignor, the system will prompt you to choose a different number.
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| 14. |
Q: |
Are there any limits on the number of items that can be entered into the sale? |
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Not every item category has a limit. However, there are limits on the number of 0-24 month items (40 girl, 40 boy), pairs of shoes (8), maternity clothes (10), VHS tapes (10) and stuffed animals (5). These are all listed under the Printer-Friendly Instructions and the Detailed Consignor Instructions. |
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| 15. |
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Does the 40 item limit for 0-24 month clothes mean 40 items in each size? |
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No, the 40 item limit means that you can put in a total of 40 items between the sizes Newborn to 24 months. If you have both boys and girls clothing in this size range, you can put 40 pieces per gender. |
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| 16. |
Q: |
Will you accept blue jeans in the Spring* sale? |
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A: |
Yes, blue jeans will be accepted in the Spring sale. Please do not bring blue jeans that are lined or embellished with any winter/holiday designs.
*This answer only applies to the spring sale. All kids and juniors blue jeans in acceptable condition are accepted into the fall sale.
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| 17. |
Q: |
Is there a picture of how the tags are supposed to be pinned on the items? |
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 Tags should be pinned with a silvertone safety pin on the left shoulder of the item (it will appear right when you look at it laying flat and face up).
Do not use small gold safety pins or straight pins or you will be asked to re-pin all your tags before we inspect your items
.Make sure your hanger is facing the direction shown in the diagram.
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| 18. |
Q: |
Do you accept Junior sized clothing? |
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Yes, beginning with the Fall 2009 sale, we will be accepting Junior sizes. However, because of space limitations, we will need to be very choosy about what we accept and what we do not. Please only enter items that have been purchased within the last three years or that look like something your teenager would wear! Trends in this size range change rapidly, so choose your items wisely! |
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| 19. |
Q: |
Are there any fees associated with participating in your sale? |
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Yes, we do charge each consignor a participation fee. The fee is $6 for consignors who volunteer and $8 for consignors who do not volunteer. These fees are used to pay for the many types of advertising in which our sale participates. These include: postcards mailed to an extensive mailing list, flyer distribution to local businesses, consignment sale websites, Nashville Parent Magazine, area newspapers and Channel 3 news. Beginning with the Spring 2010 sale, our rates increased from $5 for each consignor to the rates above. The rising cost of postage, increase in amount of flyers, and increased paid advertising have contributed to the need for the increase. |
SECTION II: QUESTIONS REGARDING MY CONSIGNMENTMANAGER.COM
| 1. |
Q: |
How often do I need to register with myconsignmentmanager.com? |
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You will only need to register as a website user the first time you use myconsignmentmanager.com. At that time, you will set up a username and password that you will use each time you use the website. However, you will have to register for each sale individually. Please see number 6 in Section I. |
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| 2. |
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What if I forget my password? |
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If you forget your password, there is a link to follow on the login page where you can request a new password. Please allow 24 hours to receive a response, though generally, the waiting time is shorter than this. |
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| 3. |
Q: |
Will I need a print code to print my tags? |
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A: |
Until the fall 2008 sale, you had to have a print code to print your tags. However, since we have a link to myconsignmentmanager through our church website, you will no longer need a print code to print your tags. You MUST log into your myconsignmentmanager account through www.hfumc.org/consign to be able to print your tags. |
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| 4. |
Q: |
I cannot see my tags after I generate them. What am I doing wrong? |
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A: |
Please make sure your pop-up blocker is turned off before trying to print your tags. The pop-up blocker may prevent the tags from generating. |
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| 5. |
Q: |
How can I change my check-in appointment? |
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If it becomes necessary to change your check-in appointment before we begin receiving items for the sale, just follow these simple steps:
- Go to www.hfumc.org/consign
- Log in to your account by clicking on the green button and then entering your username and password
- Click on “Check-In Schedule”
- Click on the dot next to your selected appointment time and then click on the box that says “Remove me from selected appointment”
- A list of available appointments will appear; click on the dot next to the time you desire and then click on the button that says “Add me to selected appointment”
- Check your e-mail account to make sure you have received an e-mail from mycm confirming your new appointment for check-in
If you must change your appointment time after receiving begins, please call Cay Barton on her cell phone at 491-0780.
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| 6. |
Q: |
How can I change my volunteer shift? |
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A: If you need to change your volunteer time before we begin receiving items for the sale, you can follow these steps:
- Go to www.hfumc.org/consign
- Log in to your account by clicking on the green button and then entering your username and password
- Click on “Volunteer”
- Click on the dot next to your selected volunteer shift and then click on the box that says “Remove me from selected shift”
- To select a new shift, click on the dot next to the time you desire and then click on the button that says “Add me to selected shift”
- Check your e-mail account to make sure you have received an e-mail from mycm confirming your new volunteer shift
If you realize that you cannot fulfill your volunteer commitment after we begin receiving items for the sale, please send an e-mail to floodsofduds@gmail.com or call Cay at 491-0780 and let us know. We will try to get you in another shift if possible.
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| 7. |
Q: |
If I forget to enter an item in mycm, can I write a manual tag on an index card? |
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No, you will not be allowed to sell an item that does not have a bar code on it. We will be scanning all tags at checkout this season and you cannot receive credit for an item that is sold if it does not have a barcode. If an item is accidentally accepted into the sale with an index card, we will not be able to sell it and it will be returned to you (or donated) when the sale is over. |
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| 8. |
Q: |
Will I be able to view the number of items I am selling throughout the sale? |
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Yes, you will be able to view the items you have sold during the sale. However, this information will only be available to view at the end of each sale day. This is because we have to upload the scanned tag information to myconsignmentmanager at the close of each day before you can view your progress. An e-mail will be sent following the close of the presale on Wednesday night with instructions on how to view your items sold. |
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| 9. |
Q: |
Why does the myconsignmentmanager tell me it is down for maintenance when I attempt to log in to my account? |
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Typically, the myconsignmentmanager website is down every morning between 7:30 and 8:00 CST. This is the 30 minute window that the mycm system requires in order to perform system maintenance. If it is down at any other time, it is usually not for very long. If it is going to be down for a long period of time, we will keep you informed of these time periods to the extent we know about them.
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| 10. |
Q: |
Can I bring more items to the sale once the sale has started? |
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No, we cannot allow any more items to be brought to the sale after the sale is opened. The sale must be "locked" once the sale has begun in order for us to be able to scan tags and upload them into the system. Once the sale is locked, no more items can be entered into the mycm system and therefore, cannot be brought to the sale.
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| 11. |
Q: |
How long will my items I have entered on mycm stay in my account? |
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Your items will stay in your account for 17 months. After that, if you have not transferred them to another sale, they will be deleted automatically by the system. So, if you have old tags and you cannot find your items in your account, you will need to re-enter them into the current sale. |
SECTION III: MISCELLANEOUS QUESTIONS
| 1. |
Q: |
What if I sign up as a consignor for the sale and then I realize I cannot participate? |
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If you cannot participate after signing up, please e-mail floodsofduds@gmail.com and ask to be unregistered from the sale. You will still have a myconsignmentmanager account but you will not be a participant in the current sale. By registering for a slot and not participating, you are costing other potential consignors the opportunity to participate in the sale, as well as the Children’s Ministries Team from maximizing the sale and shoppers from having the best selection possible. You also may be asked to not participate in future sales.
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| 2. |
Q: |
How does the Consumer Safety Protection Improvement Act affect the sale? |
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This new act is attempting to regulate the sale of all children’s items, both used and unused, beginning on February 10, 2009. This act was passed to protect children from unacceptable levels of lead and certain plastics contained in toys, clothes, shoes, etc. for children 12 years and under. Currently, this act is under review by Congress and is not expected to affect our spring sale. We will keep all consignors informed of any future changes regarding this legislation. For further information, please refer to www.cpsc.gov.
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| 3. |
Q: |
Does the sale still have a Hotline? |
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No, the hotline is no longer in use. All communications are to be made through our new e-mail address – floodsofduds@gmail.com. You should receive a response within 24 hours. |
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